Privacy Policy
Last Updated: April 9, 2024
At Glaze, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI procurement management services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Express interest in obtaining information about us or our products
- Participate in activities on our website
- Contact us
The personal information we collect may include:
- Name
- Email address
- Phone number
- Company name and size
- Job title
- Business address
- Payment information (processed securely through our payment processors)
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device, including:
- IP address
- Browser type
- Operating system
- Referring URLs
- Access times
- Pages viewed
This information helps us analyze trends, administer the site, track user movements around the site, and gather demographic information.
2. Use of Cookies and Similar Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
We use the following types of cookies:
- Essential cookies: Necessary for the website to function properly
- Analytical/performance cookies: Allow us to recognize and count visitors and see how they move around our website
- Functionality cookies: Enable us to personalize your experience
- Targeting cookies: Record your visit to our website, the pages you visit, and the links you follow
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
3. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, operate, and maintain our website and services
- Improve, personalize, and expand our website and services
- Understand and analyze how you use our website
- Develop new products, services, features, and functionality
- Communicate with you about our services, updates, and other information
- Process transactions and send related information
- Find and prevent fraud
- For compliance with legal obligations
4. Legal Basis for Processing (GDPR)
If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the specific information concerned and the context in which we collect it. We generally only process your data when:
- We need to perform a contract with you
- You have given us consent to do so
- The processing is in our legitimate interests and not overridden by your rights
- We need to comply with legal obligations
5. Data Sharing and Disclosure
We may share your information with third parties in the following situations:
- Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Protection of Rights: We may disclose your information to protect our rights, privacy, safety, or property, and that of our customers or others.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information from accidental loss, unauthorized access, use, alteration, and disclosure. These measures include:
- Encryption of sensitive data
- Regular security assessments
- Access controls and authentication procedures
- Secure data storage practices
- Employee training on data protection
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and applicable legal requirements.
8. Your Data Protection Rights (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. These include the right to:
- Access: Request access to your personal information
- Rectification: Request correction of inaccurate personal information
- Erasure: Request deletion of your personal information
- Restriction: Request restriction of processing of your personal information
- Portability: Request the transfer of your personal information to another party
- Objection: Object to processing of your personal information
- Withdraw Consent: Withdraw your consent where we rely on consent to process your personal information
To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within 30 days.
9. International Data Transfers
Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.
If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal information, to the United States and process it there.
For transfers from the EEA to countries not considered adequate by the European Commission, we have put in place appropriate safeguards, such as standard contractual clauses, to protect your personal information.
10. Children's Privacy
Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@glaze.ai
Address: 123 AI Avenue, Suite 500, San Francisco, CA 94103, USA
For data protection inquiries specifically, you can contact our Data Protection Officer at dpo@glaze.ai.